또 이멜이 왔습니다. 미국본사에서는 물건 보지 않고. 전화랑 사진으로만 봤다네요. 하지만 워런티 못받는 결정은 리코에서 한거구. 롬 본사는 리코에 결정 따른다고 하네요.
"Our Korean distributor saw the board and make the call that it wasn't a manufacture defect. He emailed me the photos of the board and allowed me to see as best as I can without having the board in my hands to access the damage. Not having the board in my own hands makes the jugement call a bit more difficult, but as I stated, Rome stands behind Recco's judgement call."
9개월동안 보드도 미국으로 안보내고 가지고 있었던거는. 리코에 전화해서 물어 봐야한다고 하더라고요.
"The board was never sent to the US.
As far as the board being out of your bros hands for 9 months, that's a bummer. But that's an issue you might want to ask the shop that sent the board to our Korean distributor, Recco."
리코에서 잘 해결 보시면. 워런티 될꺼 같네요. 이멜 주시면. 제가 롬이랑 이멜 했던 내용 forward 해드릴께요...
"Our Korean distributor saw the board and make the call that it wasn't a manufacture defect. He emailed me the photos of the board and allowed me to see as best as I can without having the board in my hands to access the damage. Not having the board in my own hands makes the jugement call a bit more difficult, but as I stated, Rome stands behind Recco's judgement call."
9개월동안 보드도 미국으로 안보내고 가지고 있었던거는. 리코에 전화해서 물어 봐야한다고 하더라고요.
"The board was never sent to the US.
As far as the board being out of your bros hands for 9 months, that's a bummer. But that's an issue you might want to ask the shop that sent the board to our Korean distributor, Recco."
리코에서 잘 해결 보시면. 워런티 될꺼 같네요. 이멜 주시면. 제가 롬이랑 이멜 했던 내용 forward 해드릴께요...