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결제주소랑 배송주소가 안맞다고 메일와서 결제주소 변경해서 메일보넸는데 요런 답변이 왔어요!!
전에는 그냥 잘보네줬는데 요거는 어캐해결해야하나용!???
Thanks for contacting Backcountry.com.
I'm sorry but we're having trouble processing the new address you provided. As a secondary means of verification, please follow the instructions below.
As a safety feature for our customers we reserve the right to authenticate some purchases on our site. We provide this verification process as a service to increase security for our customers.
To confirm and complete your order, please take the following steps:
1) Contact your bank or credit card company
2) Find out the 6 digit authorization code charged by Backcountry.com
3) Contact Backcountry.com with your name, auth code, and order number
We will be able to confirm your purchase when you can verify the authorization code associated with the charge.
Please contact us within five (5) business days at service@backcountry.com, at the "Get Live Help" link at the top of our homepage, toll free in the US at 1-800-409-4502 or at 801 973 4553.
SHIPMENTS OUTSIDE THE U.S.A. MAY BE SUBJECT TO TARIFFS, DUTIES, VALUE ADDED TAX (VAT), ETC.
If you have any additional questions or concerns, please dont hesitate to tell us, anytime we dont really sleep. Enjoy your day, well talk to you later.
Thanks,
쉽게 말해 카드결제 승인번호 알려주면 됩니다!
실시간 챗으로 하셔도 되구요 메일로 보내도 됩니다!!
새주로를 확인하는데에 문제가 있기 때문에 다른 방법으로 결제를 확인해달라.
1) 은행에 연락하라
2) 백컨트리 결재했던 결제완료코드 (Authorization Code) 6자리 숫자(알파벳숫자조합일 확률 높음)를 확인하라
3) 백컨트리에 이름, 결제완료코드, 주문번호를 보내라
이렇게 하면 결제승인을 확인을 하겠다.
5일 내에(영업일) 이메일로 위 내용을 보내달라.
대충 이런 내용입니다.